On May 25, 2018, the new European regulations came into effect. This is the General Data Protection Regulation (GDPR). This law was drafted to better protect your personal data. With the help of this law, you can also determine for yourself who can and cannot access your personal data. We would like to explain what this law entails and how we at Maatwerk-Hypotheek handle your data.
On this page, you will find our privacy statement. Should you have any questions after reading this statement, please feel free to let us know.
In addition to the statement below, everyone internally has been made even more aware of the confidentiality regarding data processing. Among other things, the data breach protocol was discussed.
Maatwerk-Hypotheek respects your privacy and makes every effort to protect it. Below you can read how we handle your personal data. We process this personal data in accordance with the General Data Protection Regulation (GDPR).
Processing of your data
Your personal data is processed by us for the purpose of:
- Handling contact requests made via our website
- Advising on and brokering mortgages.
- Communicating with our business relations
- Preventing fraud against financial institutions (such as money laundering or identity fraud)
- Complying with various legal obligations
- The use of the website maatwerk-hypotheek.nl
Maatwerk-Hypotheek has taken appropriate technical and organizational measures to secure your visit to and use of the website and to prevent misuse of your data. All persons who may have access to your personal data on behalf of Maatwerk-Hypotheek are obliged to maintain confidentiality regarding this matter.
Provision to third parties
Your data will only be provided to insurers and lenders when it is your express wish to enter into an agreement regarding a financial product. In that case, only those data strictly necessary for concluding the financial product will be provided to these third parties.
When necessary, we share your personal data with organizations relevant to the execution of a financial product. This is the case, for example, when you wish to take out term life insurance that is required or desired for the new mortgage you also wish to take out.
Third-party websites.
This privacy statement does not apply to third-party websites connected to our website via links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.
What do we do with your data if you no longer wish to use our services?
If you do not wish to make use of our services, you have the following rights.
What are your rights?
View, modify, or delete data
You have the right to access, correct, or delete your personal data. You can send a request for access, correction, or deletion to info@maatwerk-hypotheek.nl . info@maatwerk-hypotheek.nl.
The following rights apply to you as a customer of Maatwerk-Hypotheek:
Right to information
Organizations are legally required to provide information to individuals whose personal data they use. They must inform these individuals which data they use and for what purpose. They must also provide information about their identity (name and address of the organization) and whether they share the data with other organizations.
Right of access
People have the right to access their personal data. This means that they may ask an organization whether it has recorded personal data about them and, if so, which data. They do not need to provide a reason for an access request. If someone requests access, the organization must inform that person in a clear and understandable manner:
whether the organization uses his personal data, and if so:
which data is involved;
what the purpose of the use is;
to whom the organization may have provided the data;
what the origin of the data is, if known.
Scope of the right of inspection:
The right of access only concerns access to one's own data. People therefore have no right to information about others.
Does an organization use personal work notes as a memory aid? If so, these notes do not fall under the right of access. However, if the organization subsequently stores the notes in a file or provides them to others, then the person concerned also has the right to access these notes.
Right to correction and deletion
Individuals have the right to request correction of their personal data. This means that they may ask an organization to correct, supplement, delete, or restrict access to their personal data.
Someone can request a correction if their personal data:
be factually incorrect;
be incomplete or irrelevant to the purpose for which they were collected;
be used in another way that violates the law.
Scope of the right of correction
The right of correction is not intended to correct professional impressions, opinions, and conclusions with which someone disagrees, insofar as these are relevant. However, that person may expect the organization to at least add their written opinion to the file. This can offer a solution, particularly in situations involving facts that cannot be objectively established.
Right to be forgotten
As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. The GDPR includes the so-called right to be forgotten. This right entails that, in certain cases, an organization must erase a person's personal data if that person requests it. The right to be forgotten is similar to the current right to rectification and erasure, but is broader. The right is no longer limited, as is currently the case, to the deletion of objectively incorrect data, incomplete data, or data that is irrelevant.
Right of objection
Individuals have the right to ask an organization to stop using their personal data. This is called the right to object. Firstly, it applies when an organization uses personal data for marketing purposes. Secondly, an individual may also exercise the right to object for specific personal reasons.
Right to object to direct marketing: Anyone who objects to the use of their data for commercial purposes may lodge an objection. Organizations must always respect this objection. The use of a newsletter is also an example of this.
Changes to this privacy statement
We reserve the right to make changes to this statement. By regularly consulting our privacy statement, you will be informed of these changes.